FAQ

Frequently Asked Questions

For us.pandora.net customers, the sections below set out frequently asked shopping questions.

Details from us.pandora.net on delivery timing
How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.

What us.pandora.net customers should know about return shipping
Who pays return shipping?
us.pandora.net pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement.

Details from us.pandora.net on payment methods
Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout.

us.pandora.net: products
What products do you offer?
We offer Pandora. Current availability, product details, options, and prices are shown on each product page.

What us.pandora.net customers should know about refund timing
When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days.

contact options at us.pandora.net
How can I contact you?
Email Support@personalizedcharms.shop, call 539-856-7160, or write to 1624 NW 14th St, Oklahoma City, Oklahoma, 73106, United States.

How us.pandora.net handles shipping cost
Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge.

us.pandora.net: tracking
How can I track my order?
Once tracking becomes available, it is sent using the contact information provided at checkout.

returns and exchanges at us.pandora.net
Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery.

Merchant Information
Business name: us.pandora.net
Brand name: us.pandora.net
Email: Support@personalizedcharms.shop
Phone: 539-856-7160
Physical address: 1624 NW 14th St, Oklahoma City, Oklahoma, 73106, United States